I am the FCOB Distinguished Associate Professor in the Department of Accounting & Management Information Systems at the Fisher College of Business, The Ohio State University. Prior to joining Fisher, I spent a decade as a faculty member at the University of Illinois Chicago’s College of Business Administration and worked as a Research Staff Member at IBM Research.

My research centers on Generative AI, Data Mining, Human-AI Interaction, and Digital Platforms. I publish in leading business and data science venues, including Information Systems Research (ISR), MIS Quarterly (MISQ), AAAI, ICWSM and CHI.

My work has received multiple Best Paper Awards and Nominations such as the International Conference on Information Systems (2021), Hawaii International Conference on System Sciences (2021), Workshop on Information Technologies and Systems (2018, 2020, 2024), Conference on Information Systems and Technology (2017, 2023), INFORMS Annual Conference (2017, 2022), and the ACM CHI Conference (2013). My doctoral dissertation received a Letter of Commendation from the President of Arizona State University. I also hold several patents derived from my research.

My research and commentary have been featured in national and international media outlets, including the LSE Business Review, The Verge, ABC News, WIRED, HuffPost, and PBS.

I earned my Ph.D. in Computer Science from Arizona State University in 2014. I have had the opportunity to work with inspiring teams during internships at Microsoft Research and Avaya Labs Research.